Terms of Service & Privacy

Last Updated: September 15, 2026

Operator: Latuos is operated by Organo Solutions Ltd.

Participation in the Latuos Affiliate Program is governed by the dedicated Affiliate Program Terms.

Plain English Summary: Latuos provides software infrastructure for creators to sell and deliver digital products. Buyer payments are processed through the seller's own connected Stripe account, and the seller remains Merchant of Record for those product sales. Latuos does not hold seller sale proceeds. Paid selling uses a separate recurring monthly Latuos fee equal to 2% of eligible sales, plus any applicable tax; Onelink is Merchant of Record only for that separate fee. Latuos provides checkout, payment connection, hosting, and delivery infrastructure and does not guarantee indefinite file hosting or re-delivery.

1. Account Eligibility

By creating an account on Latuos, you represent and warrant the following:

Age Requirement: You must be at least 18 years old to create an account and use Latuos.
Accurate Information: You must provide accurate and complete information during registration and keep it up to date.
Verification and Risk Review: To protect the platform, Latuos reserves the right to require additional information to verify account ownership, product legitimacy, or legal compliance. Failure to provide requested information will result in account restrictions and may result in suspension or termination.
One Account Per Person: Each individual may only maintain one Latuos account. Creating multiple accounts may result in suspension or termination.
Non-Transferable: Your account is personal to you and may not be transferred, sold, or assigned to another person or entity.
Business Use Only: Latuos is intended for use by businesses and professional creators. It is not intended for personal, household, or consumer use.
Supported Seller Countries: Supported sellers can sell to buyers worldwide, but seller account onboarding is limited by geography, compliance requirements, and payment-partner constraints. The current list is published at Supported Seller Countries.

2. The "Software Infrastructure" Model

For your product sales to buyers, Latuos acts as a Technical Service Provider. We provide the code, hosting, and interface for you to sell digital products. The separate monthly Latuos seller fee is billed through Stripe Managed Payments as described in Section 3.

You are the Merchant of Record: The contract of sale is strictly between you (the Creator) and your Customer. As the Merchant of Record, you are solely responsible for pricing, product descriptions, taxes, refunds, chargebacks, and compliance with consumer protection laws applicable to your sales.
No Marketplace Liability: Latuos is not a party to the underlying contract of sale between you and your customer. However, Latuos may take platform actions affecting listing visibility, downloads, or account access where required by law, compliance, fraud prevention, or platform safety.
Hosted Delivery, Not Perpetual Storage: Latuos may host and deliver files for sellers as part of the service, but a sale does not create a perpetual storage, hosting, escrow, backup, or re-delivery obligation for Latuos. Sellers must keep their own copies of uploaded products and must not promise lifetime or perpetual Latuos-hosted access unless that promise is independently fulfilled by the seller.
Global Digital Delivery: You may deliver digital products to buyers worldwide only where access and delivery comply with applicable law, sanctions, export controls, and payment processor requirements.
Direct Relationship: Your customers are your customers. We do not claim ownership over your audience data.

3. Financial Custody, Payouts & Latuos Billing

This section defines the core "No Custody" architecture of Latuos.

No Platform Fund Custody: Latuos does not custody, hold, or control your buyer-sale earnings. Buyer payments are processed by Stripe and settle to your connected Stripe account. Latuos is not a payment processor, payment institution, escrow provider, or financial intermediary. Payment processing services are provided by Stripe under Stripe's own terms.
Payout Control: Because we do not hold or control your buyer-sale funds, we cannot "freeze" a Latuos balance. Payout timing and payment restrictions for those funds are determined by Stripe and your connected-account settings. Latuos may separately restrict new paid sales under these terms.
Latuos Monthly Fee: Latuos is free to start, with no listing fee or fixed monthly charge. To use paid selling, you must accept the current Latuos billing agreement and authorize a separate recurring monthly SaaS charge through Stripe Managed Payments. The fee subtotal is 2% of eligible Latuos sales in each Stripe subscription billing period, plus any tax that applies.
Eligible Sales: Eligible sales use the discounted product subtotal actually paid by the buyer after discounts and before buyer-facing tax. Buyer-facing tax, Stripe processing fees, the Latuos monthly fee, and tax on the Latuos monthly fee are excluded. Free, failed, expired, canceled, and abandoned checkouts are not eligible sales.
Separate Collection: No Latuos fee is deducted from the buyer payment. Stripe's processing fees for buyer payments remain separate and are charged under your Stripe terms. The seller separately pays the Latuos monthly invoice using the billing method authorized during Managed Payments setup. Onelink is Merchant of Record only for this separate Latuos fee and handles applicable indirect tax on it.
Aggregation, Currency, and Rounding: Latuos converts eligible non-USD product sales into USD usage using the applicable Stripe FX quote when paid-sale evidence is recorded. Stripe aggregates eligible usage for the billing period and rounds the tax-exclusive invoice line at period level. If an invoice is presented or paid in another currency, Stripe conversion or Adaptive Pricing may affect the final payment amount.
Latuos Collection Costs: Stripe Managed Payments, Billing, payment-processing, and settlement-conversion costs reduce Latuos's proceeds. Under the current pricing, Latuos does not add those costs as an additional seller surcharge.
Billing Failure and Recovery: If authoritative Stripe invoice evidence confirms that a monthly Latuos bill failed, a seven-day grace period begins. After it expires, Latuos may block new paid sales until authoritative payment evidence confirms recovery and no earlier monthly bill remains unresolved. Existing buyer fulfilment, seller records, exports, refunds, billing recovery, and required account access remain available during that restriction.

4. Authority & Content Enforcement

While we do not control your money, we maintain authority over our infrastructure to prevent abuse.

Latuos may investigate suspected fraud, abuse, security threats, or policy violations and may request additional information or documentation during review. During such review, Latuos may temporarily restrict product visibility, disable downloads, or limit account access.

Prohibited Content: You may not use Latuos to sell illegal content, stolen intellectual property, malware, hate speech, content that violates Stripe's Terms of Service, or adult content prohibited by Stripe's Restricted Businesses list.
Detailed Restricted Categories: Latuos publishes and maintains additional restricted-product categories in our Prohibited Products and Activities Policy.
Additional Prohibited Use: You may also not use Latuos to sell or distribute:
- Content you do not own or have the rights to distribute.
- Fraudulent or misleading products (for example, empty files or fake promises).
- Products designed to scam or deceive buyers.
- Spam or auto-generated low quality content.
- Products that facilitate illegal activity.
You may not attempt to bypass platform restrictions, interfere with platform security, scrape or systematically extract platform data, reverse engineer the service except where prohibited by law, or use automation in ways that degrade platform performance or evade enforcement.
Payment Network and Processor Compliance: You are responsible for ensuring your products and sales practices comply with Stripe requirements, card-network rules, and applicable law. Violations may result in immediate enforcement action on your Latuos account.
Policy Updates for Risk Categories: Latuos reserves the right to update, expand, or refine restricted-product categories at any time to address fraud trends, legal changes, processor requirements, or platform safety concerns. Updated restrictions take effect upon publication.
Seller Responsibility: You represent that you own or have all necessary rights to the content you upload. You are solely responsible for ensuring your products do not infringe third-party intellectual property rights.
Embedded Content: You are solely responsible for all content embedded in your product pages, including images, GIFs, and videos. By embedding third-party content, you represent that you have all necessary rights, licenses, or permissions to use that content for commercial purposes and that your use complies with applicable third-party terms of service. Latuos reserves the right to remove or disable embedded content that violates third-party terms, applicable law, or our policies.
Enforcement Actions: If you violate these terms, Latuos reserves the right to:
- Unpublish your product pages.
- Disable your Latuos account access.
- Block file downloads for your products.
The Distinction: We can stop you from using our software. We cannot confiscate the money you have already earned in your Stripe account.

5. Refunds and Chargebacks

Because Latuos operates on a direct charge model where the seller is the Merchant of Record, refund, chargeback, delivery, and buyer access responsibilities work as follows:

Seller is Merchant of Record: Refund obligations are between the seller and the buyer. Latuos is not a party to the transaction.
Latuos Does Not Process Refunds: We do not hold your funds and cannot issue refunds on your behalf. Refunds are processed through Stripe directly via your connected account.
Effect on the Latuos Monthly Fee: The Latuos fee is earned when authoritative evidence confirms that the buyer payment succeeded. A later partial or full buyer refund, dispute, or lost dispute does not reduce or refund that fee. Stripe processing-fee refunds are governed by Stripe's terms.
Latuos Fee Corrections and Credits: Latuos may correct an incorrect or duplicate fee, or provide a refund or credit where legally required. A correction cannot exceed the original fee being corrected and may be applied to a future invoice or refunded where required or when you leave Latuos.
Chargeback Responsibility: Chargebacks and disputes are handled by Stripe and your connected Stripe account. You are responsible for responding to disputes.
Excessive Chargebacks: Latuos reserves the right to suspend or terminate accounts with chargeback or dispute rates that exceed Stripe, payment-network, or card-network thresholds applicable to the seller's account, or that otherwise indicate fraud, misleading products, or elevated platform risk.

Buyer Access and Seller Responsibility

Purchases made through Latuos are transactions between the buyer and the seller. Latuos provides hosted checkout, payment connection, and digital delivery infrastructure, but Latuos is not a party to the underlying sale between buyer and seller.

Digital products are processed and delivered after purchase, including security scanning and PDF stamping, which may take a few minutes. Access to purchased content is a revocable license to use platform-hosted delivery infrastructure, not a guarantee of perpetual availability. Download links and platform-hosted access may expire, be limited, or be disabled for legal, policy, fraud, compliance, safety, account, product-removal, payment, or operational reasons. Latuos is not a storage, escrow, backup, or re-delivery service for buyers.

Sellers remain responsible for fulfillment, product claims, buyer support, refund obligations, and any non-waivable buyer rights imposed on them by applicable law. Buyers should contact the seller directly for refund requests.

6. Copyright and DMCA

Latuos respects intellectual property rights and expects all users to do the same.

Designated DMCA Contact: Organo Solutions Ltd, dmca@latuos.com

Takedown Notices: If you believe that content hosted on Latuos infringes your copyright, you may submit a takedown notice to dmca@latuos.com with the following information:
- A description of the copyrighted work you claim has been infringed.
- Identification of the infringing material and its location on Latuos.
- Your contact information (name, address, phone number, email).
- A statement that you have a good faith belief that the use is not authorized by the copyright owner.
- A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.
- Your physical or electronic signature.
Counter Notice: If you believe your content was wrongfully removed, you may send a counter notice to dmca@latuos.com with your contact information, identification of the removed material, a statement under penalty of perjury that you have a good faith belief the material was removed in error, and your consent to the jurisdiction of a United States federal court, as required under the DMCA. Latuos may forward copyright notices and counter notices to the reporting party, the affected seller, and other parties as reasonably necessary to process the claim.
Expeditious Disablement: Where Latuos receives a facially valid notice or otherwise obtains knowledge of allegedly infringing material, Latuos may remove or disable access to the relevant content immediately, including for previously completed purchases, while review and legal process are pending.
Repeat Infringer Policy: Accounts with repeated copyright violations will be terminated.
Trademark, Privacy, and Impersonation Complaints: For non-copyright abuse reports (including trademark infringement, privacy violations, or impersonation), contact contact@latuos.com.

7. Account Suspension and Termination

Latuos reserves the right to take action on accounts that violate these terms or pose a risk to the platform.

Suspension: Latuos may suspend your access immediately for terms violations, prohibited content, fraud indicators, excessive chargebacks, processor risk escalation, or legal requirements. Suspension may include unpublishing product pages and disabling download access, including access tied to previously completed purchases, where required by law or risk controls.
Termination: Accounts will be permanently terminated for serious or repeated violations of these terms.
No Re-Registration After Termination: If your account is terminated for violations, you may not create a new account directly or indirectly without our written approval.
Effect of Termination: Upon termination, your product pages will be unpublished, file downloads will be blocked, and account access will be revoked. Funds already in your Stripe account remain yours. Termination does not erase accrued or unpaid Latuos monthly fees, valid credits, or other amounts already owed.
Voluntary Termination: You may irreversibly close your account from Settings after verifying your identity with a recent sign-in. Account access, storefront pages, affiliate links, and Latuos-hosted buyer downloads are disabled immediately. Buyers are not notified when a seller voluntarily closes an account. A voluntarily deleted account's verified email address may be used for a new account; this does not apply to enforcement terminations. Before ending paid selling, Latuos will reconcile final usage, attempt to collect any chargeable final balance, and preserve or refund any verified unused Latuos fee credit as applicable.
Data After Termination: Hosted source files, product images, stamped artifacts, and incomplete uploads will normally be deleted approximately 10 minutes after voluntary closure. Open checkouts are expired, qualifying payments completed after the deletion request are refunded, and Latuos deauthorizes its access to a connected Stripe Standard account without deleting that Stripe account. Financial, tax, payout, dispute, affiliate-ledger, and audit records may be retained for up to seven years, or longer where a legal hold, unresolved dispute, legal obligation, or legal claim requires it.
Seller Backups: Latuos is not an archive or backup service. Sellers are responsible for keeping independent copies of their source files, product assets, and related business records.
Enforcement Process and Appeals: Additional details about moderation actions and appeal submissions are available in our Enforcement and Appeals Policy.

8. Tax & Legal Compliance

You are Merchant of Record for your product sales, so tax compliance for those sales remains your responsibility. The separate Latuos monthly fee has a different tax boundary.

Sales Tax / VAT: You are solely responsible for registering, collecting, and remitting taxes on your product sales in your relevant jurisdictions. This responsibility is separate from tax on the Latuos monthly fee.
Tax on the Latuos Monthly Fee: Onelink, as Merchant of Record for the separate Latuos monthly fee, determines and handles applicable indirect tax based on the billing evidence and product classification available to Stripe. Any applicable tax is added on top of the 2% fee subtotal. Latuos does not promise a particular tax result.
Export Controls and Sanctions: You may not use Latuos in violation of applicable export control, sanctions, or trade laws. This includes making products available where access or transfer is legally restricted.
Tax Tools: We may provide integrations (such as Stripe Tax) or reporting tools to assist you. Regardless of the tooling provided, the legal obligation to ensure tax accuracy remains with you.
Indemnification: You agree to indemnify and hold harmless Latuos (Organo Solutions Ltd) from claims, losses, liabilities, and reasonable costs arising from your products, your breach of these terms, your failure to comply with tax or consumer protection laws, or your infringement of third-party rights.
No Tax or Legal Advice: Latuos does not provide tax, legal, or accounting advice. Any information provided through the service or documentation is for general informational purposes only.

9. Data Privacy & Processing

We respect the ownership of your data.

Customer Data: We process your customers' data (such as email and download logs) solely to provide the delivery service. We do not sell customer personal data and do not market to your customers. We may send transactional messages necessary to provide the service, such as purchase confirmations, delivery emails, download links, and security-related notices.
Seller Billing Data: To provide paid selling and evidence its billing, Latuos and Stripe process seller billing identifiers, billing country, agreement acceptance, eligible usage, subscription, invoice, tax, payment, refund, credit, and recovery records. Payment method details are handled by Stripe rather than stored by Latuos.
Security Measures: Latuos implements reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or loss.
Metadata Stamping: For anti-piracy features, we process customer emails to stamp them onto files (PDFs, Images). This is a core feature of the service you are purchasing.
Data Deletion: You may request erasure through self-service account deletion or by contacting us. Erasure is not absolute: Latuos removes hosted files and live profile or product metadata, while retaining limited transaction, seller-contact, tax, payout, dispute, and audit evidence where accounting rules, fraud prevention, security, legal obligations, or legal claims require it. Buyer purchases from other sellers are unlinked, not deleted, and may be reclaimed only after verified ownership of the same email address. Stripe may separately retain records under its own legal obligations.
Data Processing Agreement: These terms describe certain data-processing responsibilities between Latuos and the Creator. If you require a standalone DPA, contact contact@latuos.com.

9.1 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Subject to applicable exemptions and verification, these rights can include the right to know, delete, correct, and request access to your personal information.

Latuos acts primarily as a service provider to Creators. We do not sell personal information. To exercise California privacy requests related to Latuos-controlled data, contact us at contact@latuos.com.

9.2 UK GDPR and EU GDPR

Latuos (Organo Solutions Ltd) is a UK registered company. The UK General Data Protection Regulation (UK GDPR), as supplemented by the Data Protection Act 2018, applies to our processing of personal data. If you are located in the European Economic Area (EEA), the EU GDPR also applies.

Data Controller and Data Processor: For Creator account data, Latuos is the data controller. For buyer personal data processed during purchases, Latuos acts as a data processor on behalf of the Creator.
Legal Basis: We process personal data on lawful bases including contract performance, legitimate interest, legal obligation, and consent.
Your Rights: Subject to applicable law, you may have rights of access, rectification, erasure, restriction, portability, objection, and consent withdrawal.
Sub-Processors: We use providers including Stripe, Cloudflare, Firebase (Google), Resend, Ahrefs, Tally (which hosts our affiliate application form), and Microsoft Clarity. We may update subprocessors from time to time as our service changes.
International Transfers: Where data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions recognized by the UK and EU.
Data Retention: We retain Creator account data while an account is active. After voluntary closure, live identity and storefront data are removed or anonymized and hosted files are normally purged after approximately 10 minutes. Purchase, transaction, seller-contact, affiliate payout, tax, dispute, and audit data may be retained for up to 7 years where required for financial, tax, legal-obligation, or legal-claims purposes, after which record-level personal fields are anonymized unless a legal hold or unresolved dispute applies.
Supervisory Authority: If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with your local data protection authority, including the UK Information Commissioner's Office (ICO) at ico.org.uk.
Contact: For any data protection query, contact contact@latuos.com.

9.3 Analytics and Cookies

We use analytics services to understand how visitors use our website and to improve user experience. The tools currently used are described below. Optional analytics or advertising technologies that use cookies or similar device storage load only after the required consent has been obtained.

Ahrefs Web Analytics: We use Ahrefs Web Analytics to understand aggregated website usage and page performance. In the current configuration, Ahrefs does not set cookies or persistent visitor identifiers. It processes page URLs, referrers, user-agent and language data, approximate city- and country-level location derived from IP addresses, and interaction events such as link clicks and form submissions. We do not configure these events to send form-field contents. Ahrefs states that raw IP addresses are discarded and that its daily visitor calculation cannot track the same person across different days. We use this limited information for our legitimate interest in measuring aggregate traffic and improving website content and performance.

Microsoft Clarity: We use Microsoft Clarity to understand user interactions through session recordings and heatmaps. Clarity is loaded only after you accept optional analytics cookies. Our current consent signal denies advertising storage and grants analytics storage. If you decline or later withdraw consent, Latuos removes the Clarity script and associated Clarity storage under its control. Microsoft's separate opt-out is available at clarity.microsoft.com/opt-out.

Advertising technologies: Latuos does not currently load Meta Pixel or Google Ads conversion or remarketing tags. We may introduce advertising measurement or remarketing technology in the future, but we will update this notice and implement any consent and preference controls required before enabling it. Running an advertising campaign without an on-site tracking tag does not by itself add that tag to Latuos services.

Your choices: On a Latuos service that displays the cookie notice, select Cookie settings in the footer to reopen your choices and withdraw or change consent. Declining optional analytics does not prevent you from using the service. Third-party opt-out controls supplement, but do not replace, Latuos's own consent control. You may also object to processing based on legitimate interests by contacting contact@latuos.com. If a currently cookieless integration begins storing or accessing information on a device, Latuos will reassess and obtain consent where required before using that functionality.

10. Third-Party Information

Any references to third-party products, services, trademarks, pricing, or features are provided for informational, editorial, and comparison purposes only. Such information is based on publicly available sources at the time of publication and may change without notice. All third-party names, trademarks, and logos remain the property of their respective owners. Latuos does not claim any affiliation with, endorsement by, or sponsorship from any third-party service unless explicitly stated.

Fee Calculator Disclaimer: Calculator outputs are estimates for planning only and do not constitute financial, tax, legal, or accounting advice, official platform pricing guidance, or guaranteed outcomes. Actual fees and costs vary by plan, country, taxes, payment method, optional features, promotions, and platform policy changes.

11. Limitation of Liability

To the maximum extent permitted by law, Latuos is provided "as is" without warranty of any kind. We are not liable for lost profits, data loss, or business interruption caused by: (a) your use of the service; (b) Stripe's service outages; or (c) your violation of third-party rights. Our total liability is limited to the amount you paid Latuos in the 12 months preceding the claim.

Service Availability: Latuos does not guarantee uninterrupted, error-free, or continuously available operation of the service. Availability may be affected by maintenance, third-party outages, infrastructure failures, abuse mitigation, security events, or legal compliance actions.

Mandatory Liability and Rights: Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited. Each exclusion and limitation in these terms applies only to the extent permitted by applicable law and, where required, is subject to applicable statutory reasonableness requirements. Nothing in these terms limits any statutory rights that cannot be waived.

Assumption of Risk: You acknowledge that operating an online business involves inherent risks, including fraud, chargebacks, and payment processor restrictions, and you assume all such risks associated with selling digital products through your Stripe account.

Australian Consumer Law: If Australian Consumer Law applies to your use of Latuos, nothing in these terms excludes or limits any rights or remedies you have under that law that cannot be excluded or limited.

12. Changes to These Terms

Reasons for Updates: Latuos may update these terms to reflect changes in law, regulation, security, fraud or platform risk, payment-partner requirements, service functionality, business operations, or pricing.
Notice and Effective Date: A material change will state its effective date and will be communicated by email or in-app notice with reasonable advance notice where practicable. A change may take effect sooner when reasonably necessary to comply with law, address an urgent security, fraud, abuse, or safety risk, or meet a binding payment-partner requirement. In that case, Latuos will provide notice as soon as reasonably practicable.
Prospective Effect: A change will not retroactively alter a fee or other obligation that accrued before its effective date. The billing agreement accepted for a billing period continues to govern Latuos seller-fee usage accrued under that agreement.
Billing Changes and Acceptance: A material change to the Latuos fee rate, eligible-sales basis, or recurring billing authorization applies only after its effective date and any new acceptance required by the billing agreement or applicable law. Continued use does not replace an express acceptance where one is required.
Acceptance: Continued use of Latuos after a change takes effect constitutes acceptance where permitted by applicable law.
Disagreement: If you disagree with a material change, you may stop using the affected service and close your account before the change takes effect. Closure does not erase fees or other obligations that validly accrued before closure.

13. General

Accessibility: We strive to make our website accessible to all users. If you encounter accessibility issues, contact contact@latuos.com and we will make reasonable efforts to address them.
Communications: Latuos sends transactional communications only (purchase confirmations, download links, account notices). Any marketing communications require your separate opt-in consent.

Contact & Disputes

This agreement is governed by the laws of England and Wales. Any dispute arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory law requires otherwise.

Email: contact@latuos.com
Legal notices must be sent to contact@latuos.com and to our registered office address.